The Francis Hotel Bath -The World we Live in

We spent a weekend in Bath recently, staying at the Francis Hotel, which is an MGallery Hotel. The blurb says that: "MGallery by Sofitel is a collection of boutique hotels dedicated to lovers of life, literature and culture." Well that's as maybe but it also seems to be dedicated to total stupidity in it's staff.

The story. My wife booked the room, I paid for it with my credit card. When we checked out I asked for a receipt, a perfectly normal request you would think, for some reason though this was clearly a problem but the girl behind the desk offered to email me one to which I agreed. Two days went past and no receipt. I emailed them. No response. Two days later, by now getting pissed off I emailed them again now -Wow -they deigned to reply. We will they said send you a receipt if you give us the last four digits of your credit card and tell us who booked the room. I did this and got back a reply thanking me for my email and telling me they would now happily send me a receipt providing I got my wife to email them. Then I exploded

What sort of pathetic little mindset is it that inhabits people who can find reasons not to send a receipt to someone who has paid a bill with his own credit card. Who writes these rules and who is so incredibly stupid that they then obey them. Has everyone forgotten that the excuse: " I was/am only following orders/obeying rules" was totally discredited at the  Nuremberg Trials after the last war.

Rules, as we used to say in the army, are for the obedience of fools and the guidance of wise men. Sadly the modern generation seems to consist totally of fools. And the real joke is that most of the idiots slavishly following ridiculous rules and guidelines (they are so stupid they don't even know that a rule and a guideline are different) went to university where you are supposed to learn to think for yourself.